IRDAI And CERT-IN Compliance Playbook

how to use this playbook

An insurer or intermediary in India answers to two cyber regimes at once: CERT-In sets the baseline for every organisation, and IRDAI adds governance, testing and audit duties for insurance. This playbook turns both into controls you can implement, evidence you can show an auditor, owners you can assign, and a breach notification path you can run under pressure.

CERT-InIRDAI
Full formIndian Computer Emergency Response TeamInsurance Regulatory and Development Authority of India
What it isNational nodal agency for cyber incidents under MeitY (Ministry of Electronics and Information Technology), set up under section 70B of the IT Act, 2000Statutory insurance regulator, set up under the IRDA Act, 1999
Main instrumentDirections of 28 April 2022 under section 70B(6), plus the Comprehensive Cyber Security Audit Policy Guidelines v1.0 of 25 July 2025Information and Cyber Security Guidelines, revised 6 April 2026 (Ver. 2.0), replacing the 23 April 2023 version
Why it existsBefore 2022 incident reporting had no deadline, so CERT-In could not analyse incidents or coordinate response. The directions made reporting mandatory and time-boundInsurers hold large volumes of personal and health data on connected systems. IRDAI sets minimum security and governance standards to protect policyholders
Where it appliesEvery service provider, intermediary, data centre, body corporate and government organisation in India, in every sectorInsurers, foreign reinsurance branches, intermediaries (brokers, corporate agents, web aggregators, third-party administrators) and the Insurance Information Bureau

Side-by-side comparison

AreaCERT-InIRDAI
Full form and roleIndian Computer Emergency Response Team. The national agency under the Ministry of Electronics and Information Technology (MeitY) that receives cyber incident reports, analyses threats, issues advisories and coordinates response across the country. It is not a sector regulator. It sets operational duties for everyoneInsurance Regulatory and Development Authority of India. The statutory regulator of the insurance sector. It licenses and supervises insurers and intermediaries and protects policyholders. Its cyber guidelines are one part of its supervision of how insurers run their business
Legal basisSection 70B of the Information Technology Act, 2000. The Directions are issued under sub-section 70B(6), which lets CERT-In direct organisations on information security practice, prevention, response and reporting of cyber incidents. Failure to comply is an offence under the ActThe IRDA Act, 1999, through circulars that bind regulated entities. A circular dated 6 April 2026 issued the current Information and Cyber Security Guidelines. Breach of them is a supervisory matter that can lead to regulatory action
Main documentsDirections of 28 April 2022 (in force from late June 2022). Comprehensive Cyber Security Audit Policy Guidelines v1.0 of 25 July 2025 for how audits are runGuidelines on Information and Cyber Security for Regulated Entities, Ver. 2.0, of 6 April 2026. They replace the 24 April 2023 version, which replaced earlier 2017 and 2022 advisories. Separate circulars add specific duties, for example the March 2025 circular on reporting and forensic auditors
Why the rules existBefore April 2022 there was no deadline for reporting incidents, so CERT-In could not collect information quickly enough to analyse incidents and coordinate response. The Directions make reporting mandatory and time-boundInsurers hold large volumes of personal and health data on connected systems. IRDAI wants that data and the services policyholders rely on protected, and wants security to be a board-level responsibility. The 2026 revision responds to a changing threat landscape, industry feedback and committee recommendations
Who must complyService providers, intermediaries, data centres, body corporates and government organisations operating in India, in every sector. There is no small-business exemption, so a startup and a bank have the same reporting dutyInsurers, foreign reinsurance branches, and intermediaries such as brokers, corporate agents, web aggregators and third-party administrators, plus the Insurance Information Bureau. Duties for intermediaries and foreign reinsurance branches are graded or comply-or-explain. Confirm your tier in the circular

2. Governance and accountability

AreaCERT-InIRDAI
Board and management– No board-level rule. The duty sits with the organisation as a wholeThe Board approves the information and cyber security policy, allocates a security budget in proportion to the organisation’s risk, reviews non-conformities raised in audit reports, and must see that gaps are closed within 12 months. Security is a board matter, not only an IT matter
Named peopleYou must register a point of contact with CERT-In. This person receives alerts, coordinates the response and files reports. Keep the registration current when people change. Foreign entities serving India need an India point of contactAn independent CISO who does not report to the Head of IT and carries no business targets. The CISO briefs the Board and the ISRMC, sits on the IT Steering Committee, owns scenario-based incident response plans and ensures compliance with CERT-In guidelines. The CTO supports implementation. The separate CITSO role is removed
Committees– None prescribedThe ISRMC (Information Security Risk Management Committee) meets at least quarterly. An IT Steering Committee aligns IT strategy with compliance and oversees SLAs, procurement, cloud decisions, business continuity and disaster recovery. The Risk Management Committee takes over from the Control Management Committee and includes independent external cybersecurity experts
Exceptions to policy–Any exception needs documented risk and periodic reassessment. Approval depends on duration: up to 3 months the CISO, 3 to 12 months the risk committee, beyond 12 months the Board. Beyond 12 months it must be reassessed and re-approved
Risk assessment–Done at least yearly, and again before a major technology change, a new outsourcing arrangement or external access to critical systems. Treat it as a gate in change management and procurement

3. Incident reporting and response

AreaCERT-InIRDAI
Deadline6 hours from the moment you notice an incident or are told about it, not from when it started. This applies to incidents in 20 notified categories such as ransomware, data breach, unauthorised access, phishing and DDoS. If facts are incomplete, file an initial good-faith report and send updates as the investigation progressesIncidents go to IRDAI in its prescribed format, and the report must be updated as forensic findings arrive. Recent circulars describe a 6-hour window, with CERT-In notified in parallel. An older June 2023 circular set 24 hours for the details. Confirm the exact wording in the 2026 circular before you rely on a number
How to reportPortal at www.cert-in.org.in, email to incident@cert-in.org.in, or phone 1800-11-4949. Include incident type, affected systems and IP addresses, time detected and an early impact assessmentThrough the format and channel named in the circular. Use one runbook so the facts you send IRDAI match what you sent CERT-In
Response planningBe ready to run the reporting path: a named contact, a deputy for out-of-hours, a template, and a tested route. Test it at least yearly, including at night or on a weekendThe CISO owns scenario-based response plans, for example ransomware, data leak, DDoS and vendor compromise. Cyber crisis preparedness is expected, and business heads must enforce policy and report incidents promptly
Forensic investigationNo fixed rule on who investigates. You must give CERT-In the information and logs it requestsForensic auditors must be empanelled in advance, so there is no delay when an incident hits. The vendor that runs your SOC, attack-surface monitoring or red teaming, or does your annual assurance audit, cannot act as the forensic auditor for that incident. This avoids conflicts of interest
Other duties in the same eventIf personal data is involved, a separate notification duty under the Digital Personal Data Protection (DPDP) Act applies. Run it from the same runbookSame. IRDAI’s guidelines are aligned to the DPDP Act, so the report to IRDAI, the report to CERT-In and the DPDP notification should be consistent

4. Logs, monitoring and technical controls

AreaCERT-InIRDAI
Log retentionKeep logs of all ICT systems for a rolling 180 days, stored within India, and produce them to CERT-In on request. Examples include firewall, IPS, SIEM, web, database, mail, FTP, proxy, application, SSH and VPN logs. Keeping 30 days is not enough, and logs held in a non-India cloud region do not meet the DirectionContinuous monitoring of all ICT systems. Retention follows the CERT-In rule. The aim is that every system is watched and the evidence exists when an incident has to be investigated
Clock synchronisationSynchronise system clocks to the NIC or NPL time servers, or to NTP servers traceable to them, on servers, workstations and network devices. This keeps timestamps accurate across systems for investigationsTime synchronisation across security monitoring and logging tools, so events from different systems line up in one timeline
Access and passwords–Restrict access to personal data and review privileged access. One summary reports a 45-day password change cycle. Confirm it in the circular
Cryptography–Keep an inventory of cryptographic assets such as keys, certificates and algorithms, with post-quantum readiness in view. Match controls to data classification and define a key lifecycle
Resilience–Immutable backups, failover and infrastructure segregation across group entities. Test business continuity and disaster recovery at least yearly on real disaster scenarios and report the results to the ISRMC

5. Testing, audit and assurance

AreaCERT-InIRDAI
Penetration testingIncluded in the scope of the comprehensive cyber security auditExternal grey-box or white-box testing at least every 6 months, by a CERT-In empanelled auditor, on a test environment that mirrors production. Retest fixed findings
AuditAt least one comprehensive audit a year by a CERT-In empanelled auditor, using CERT-In templates and evidence rules. Critical applications that hold sensitive personal data are checked against the 282-point audit checklist. Audits cover cloud, IoT, AI, blockchain and OT where relevantAn annual independent assurance audit. The assurance auditor must be rotated every 3 years. Findings go to the Audit Committee, risk committee or Board as applicable
SubmissionOne summary says the report and metadata go to CERT-In within 5 days. Confirm in the policyInsurers submit to IRDAI within 90 days of year end or 30 days of audit completion, whichever is earlier. Intermediaries submit a CERT-In empanelled auditor’s report within 30 days of audit completion
Closing gapsFix findings and keep evidence for the next auditThe Board reviews non-conformities and gaps must close within 12 months

6. Data protection, vendors and cloud

AreaCERT-InIRDAI
Personal dataThe Directions do not themselves set data protection controls. The DPDP Act runs alongside them with its own breach notification duty and penaltiesAligned to the DPDP Act. Classify data in four tiers and tag personal information separately. Review labels every 2 years. Encrypt confidential data leaving the network and on mobile or removable media
Third parties and outsourcing–Check a vendor’s security before onboarding. Approve outsourcing strictly. Sign NDAs. Include right-to-audit clauses. Get written permission before the vendor sub-outsources. A periodic audit may be waived for a vendor holding ISO 27001 that covers the service
CloudCloud providers have their own record-keeping duty (see section 7)Use cloud providers empanelled by MeitY with valid STQC audit status. Contracts must require the provider to erase your data from disks and backups when the contract ends

7. Records for providers, and what happens if you do not comply

AreaCERT-InIRDAI
Records kept by service providersVPN, VPS and cloud providers keep subscriber details (name, email, address, phone, purpose of use, allocated IPs) and activity logs for 5 years after the service is cancelled, and IP assignment and release records with timestamps. Produce them to CERT-In on request– No separate rule. Insurers rely on this through contracts with their providers
ConsequencesPer a secondary source: failure to report, give information or logs, or follow directions can lead to a fine of up to INR 1 lakh and/or imprisonment of up to 1 year under section 70B. Repeat default may lead to blocking or licence action. DPDP Act penalties are separate and largerRegulatory action, including penalties or sanctions, as IRDAI has warned in its circulars. Audit gaps also reach the Board

IRDAI’s guidelines make the CISO responsible for CERT-In compliance, so an insurer meets both columns together. Where this table and the original circulars differ, the circulars govern.

Does it apply to me?

CERT-In applies to every posture below. IRDAI applies in full to insurers, in graded or comply-or-explain form to intermediaries and foreign reinsurance branches, and not at all to a company outside insurance.

Key: Yes applies. Graded scales with system access and revenue. C/E comply or explain. Contract reaches you through insurer customers. Check confirm in the circular text. No does not apply.

ControlInsurerForeign reinsurance branchIntermediaryOther companyVPN, cloud or data centre provider
CERT-In 6-hour incident reportYesYesYesYesYes
CERT-In registered point of contactYesYesYesYesYes
180-day ICT logs kept in IndiaYesYesYesYesYes
NIC or NPL clock syncYesYesYesYesYes
DPDP Act breach notificationYesYesYesYesYes
CERT-In annual audit by empanelled auditorYesYesYesCheckCheck
5-year subscriber and activity recordsNoNoNoNoYes
IRDAI-format incident report with versioned updatesYesYesYesNoContract
Forensic auditors empanelled in advanceYesYesYesNoNo
Board-approved cyber policy and budgetYesC/EGradedNoNo
Independent CISOYesCheckGradedNoNo
ISRMC quarterly, risk committee with external expertYesC/EGradedNoNo
IT Steering CommitteeYesC/ECheckNoNo
Exception approval tiersYesC/EGradedNoNo
Annual risk assessmentYesYesGradedNoNo
6-monthly grey-box or white-box penetration testYesCheckGradedNoNo
Annual assurance audit and submission to IRDAIYesCheckYesNoNo
MeitY-empanelled cloud with STQC statusYesYesCheckNoNo
Vendor due diligence, NDA, right-to-auditYesYesGradedNoNo
Cryptographic asset inventoryYesYesCheckNoNo
BCP and DR tested yearly, immutable backupsYesYesGradedNoNo

Other company means an organisation outside insurance with no IRDAI licence: CERT-In rules reach it, and DPDP Act duties apply on their own. Entries for intermediaries and foreign reinsurance branches come from law-firm and industry summaries, so confirm them. The 2023 guidelines exempted individual insurance agents and micro-insurance agents, and intermediary duties were graded by system access and gross insurance revenue. Confirm both points in the 2026 text.

Clause-level comparison

Where both bodies speak to a topic, the stricter rule governs. Rows follow the order you build a programme. A dash means the framework has no separate rule.

AreaControl or clauseCERT-InIRDAIHow to implementAudit evidence
1. Legal basisInstrumentDirections of 28 Apr 2022, section 70B(6), IT Act. In force late June 2022Guidelines Ver. 2.0, circular of 6 Apr 2026, applies from the current financial yearKeep a regulatory register naming each instrument, version and ownerRegister with dates and review log
1. Legal basisScopeService providers, intermediaries, data centres, body corporates, government. No small-business exemptionInsurers, foreign reinsurance branches, brokers, corporate agents, web aggregators, TPAs, IIBRecord your posture and the controls it triggersApplicability memo signed by compliance
2. GovernanceBoard duties–Approve policy, fund security in line with risk appetite, review audit non-conformities, ensure gaps close within 12 monthsAdd cyber to the board calendar and approve a budget lineBoard minutes, budget approval
2. GovernanceCommittees–ISRMC at least quarterly. IT Steering Committee for IT strategy, SLAs, procurement, cloud, BCP and DR. Risk committee takes over the Control Management Committee and includes independent external cyber expertsSet terms of reference, quorum and a yearly meeting planMinutes, attendance, action log
2. GovernanceCISONamed point of contact registered with CERT-InIndependent of the Head of IT, no business targets, briefs Board and ISRMC, permanent invitee to ITSC, owns scenario-based response, ensures CERT-In compliance. CITSO role removedReporting line outside IT, written mandate, no revenue KPIsOrg chart, appointment letter, CISO reports
2. GovernanceExceptions–Up to 3 months CISO. 3 to 12 months risk committee. Beyond 12 months Board. Documented risk and periodic reassessmentOne exception register with approver tier built inRegister with approvals and expiry
3. Risk and dataRisk assessment–At least yearly, and before major technology change, new outsourcing or external access to critical systemsMake the assessment a gate in change and procurementAssessment reports, change tickets
3. Risk and dataData protectionSeparate DPDP Act breach notificationAligned to DPDP Act. Four-tier classification with PII tagged separately, labels reviewed every 2 years, encryption of confidential data leaving the network and on mobile or removable mediaTag data at source, encrypt by default, review labels on a 2-year cycleClassification policy, encryption configuration
4. TechnicalLoggingICT logs kept a rolling 180 days, stored in India, produced on request. Examples: firewall, IPS, SIEM, web, database, mail, FTP, proxy, application, SSH, VPNContinuous monitoring of ICT systems. Retention follows CERT-InList every log source, set 180-day retention, pin storage to an India regionLog source inventory, retention settings, region proof
4. TechnicalClock syncSync to NIC or NPL time servers or NTP traceable to them, on servers, workstations and network devicesTime sync across monitoring and logging toolsPush one NTP policy to all devices and alert on driftNTP configuration, drift report
4. TechnicalAccess and passwords–Restricted access to personal data. Summary reports a 45-day password change cycleRole-based access, privileged access review monthlyAccess reviews, password policy
4. TechnicalCryptography–Inventory of cryptographic assets with post-quantum readiness in view. Controls match data class and a defined key lifecycleBuild the inventory from code, certificates, keys and vendorsInventory with review date
4. TechnicalResilience–Immutable backups, failover, infrastructure segregation across group entities. BCP and DR tested yearly on real disaster scenarios, results to ISRMCTest restores and failover, report outcomes to ISRMCTest reports, ISRMC minutes
4. TechnicalProvider recordsVPN, VPS and cloud providers keep subscriber KYC and activity records 5 years after service ends–Flag records for retention at service cancellationRetrieval test result
5. Incident handlingReporting clock6 hours from noticing, in 20 categories, initial report then updatesPrescribed IRDAI format, versioned updates, 6-hour window in recent circulars. Confirm the 2026 wordingOne runbook that triggers CERT-In, IRDAI and DPDP dutiesIncident register with timestamps
5. Incident handlingResponse planningNamed contact and tested reporting pathScenario-based response plans owned by the CISO. Cyber crisis preparedness expectedWrite scenarios for ransomware, data leak, DDoS and vendor compromisePlans and exercise reports
5. Incident handlingForensicsProduce logs and information on requestForensic auditors empanelled in advance. SOC, attack-surface, red team and assurance-audit vendors cannot act as forensic auditor for that incidentSign a retainer with an independent firm before you need itEmpanelment record, independence declaration
6. Vendors and cloudThird parties–Due diligence before onboarding, strict outsourcing approval, NDAs, right-to-audit, written permission for sub-outsourcing. Audit may be waived for vendors holding ISO 27001 covering the serviceSecurity questionnaire and contract clause set in procurementDue diligence file, signed clauses
6. Vendors and cloudCloudCloud providers carry the 5-year record dutyMeitY-empanelled provider with valid STQC status. Contract requires erasure from disks and backups on exitCheck empanelment before award and obtain an erasure certificate at exitEmpanelment proof, erasure certificate
7. Testing and auditPenetration testPart of the comprehensive auditExternal grey-box or white-box test at least every 6 months by a CERT-In empanelled auditor, on an environment mirroring productionCalendar two tests a year and retest fixesTest report, retest evidence
7. Testing and auditAuditAt least one comprehensive audit a year by an empanelled auditor in CERT-In templates. Critical applications with sensitive personal data checked against the 282-point checklist. One summary says report and metadata go to CERT-In within 5 daysAnnual independent assurance audit, assurance auditor rotated every 3 years. Insurers submit within 90 days of year end or 30 days of audit completion, whichever is earlier. Intermediaries within 30 daysEngage an empanelled auditor early and agree scope against both listsAudit report, submission receipt
8. ConsequencesNon-compliancePer a secondary source: fine up to INR 1 lakh and/or up to 1 year imprisonment under section 70B, with possible blocking or licence action on repeat defaultRegulatory action including penalties or sanctions, as IRDAI has warned in circularsTrack findings to closure and report to the BoardFindings tracker

The DPDP Act, 2023 carries separate and larger penalties for failing to notify the Data Protection Board of a personal data breach and for inadequate safeguards. One secondary source quotes up to INR 200 crore and INR 250 crore respectively. Confirm the figures and commencement dates against the Act and the current DPDP Rules.

Breach intimation to government and regulators

Report a notified incident to CERT-In within 6 hours of noticing it or being told of it. Do not wait for root cause: file a good-faith initial report and update it as facts arrive. The clock runs from noticing, not from when the incident began, so record the time noticed.

Who is toldDeadlineChannelApplies to
CERT-In6 hours from noticingIncident reporting portal at www.cert-in.org.in, email incident@cert-in.org.in, phone 1800-11-4949Every posture, for incidents in the 20 categories
IRDAIPrescribed format. Recent circulars describe 6 hours, with new versions as forensic findings arrive. A June 2023 circular set 24 hours for the details. Confirm the 2026 wordingIRDAI prescribed format, through the channel in the circularInsurers, foreign reinsurance branches, intermediaries
Data Protection Board and affected individualsPer the DPDP Act and current Rules. Confirm timing and commencement datesAs prescribed under the ActAny entity holding personal data
Other regulators and law enforcementAs their rules requireAs prescribedDepends on your business and the incident

Sequence to run

  1. Notice. Whoever sees the event opens an incident ticket and records the time noticed. Escalate to the security duty officer at once.
  2. Triage. A named person, with an out-of-hours deputy, decides within the first hour whether the event falls in one of the 20 categories. If in doubt, treat it as reportable.
  3. Contain. Isolate affected systems, preserve logs and snapshots, and stop further loss. Do not wipe evidence.
  4. Report to CERT-In inside 6 hours with an initial report. Keep the acknowledgement.
  5. Report to IRDAI in its prescribed format where you are an IRDAI-regulated entity. Use one runbook so the facts match across reports.
  6. Start the DPDP track if personal data is involved: assess risk to individuals, prepare the Board and individual notices, and keep the decision log.
  7. Call the forensic auditor you empanelled in advance. It must not be your SOC, attack-surface, red team or assurance-audit vendor.
  8. Update reports. Send new versions to CERT-In and IRDAI as findings arrive. Produce 180-day logs to CERT-In when asked.
  9. Recover and report to governance. Restore from immutable backups, brief the CISO, ISRMC and Board, and record root cause and fixes.
  10. Close. Track corrective actions to closure, feed lessons into the plan and update exercises.

What the initial report should contain

  • Incident type and category from the CERT-In list
  • Date and time detected, and time of first occurrence if known
  • Affected systems, IP addresses and locations
  • Early impact: data involved, services affected, customers affected
  • Actions taken so far and a named contact
  • Whether personal data is involved and whether IRDAI and other regulators have been told

CERT-In’s 20 reportable categories

  1. Targeted scanning or probing of critical networks
  2. Compromise of critical systems or information
  3. Unauthorised access to IT systems or data
  4. Website defacement or intrusion
  5. Malicious code such as viruses, worms, trojans and bots
  6. Attacks on servers such as database, mail and DNS
  7. Identity theft, spoofing and phishing
  8. DoS and DDoS attacks
  9. Attacks on critical infrastructure, SCADA and OT
  10. Attacks on IoT devices and systems
  11. Attacks or malicious activity affecting cloud computing
  12. Attacks affecting digital payment systems
  13. Ransomware
  14. Cryptojacking
  15. Data breaches or leaks
  16. Data loss
  17. Attacks through malicious mobile apps
  18. Fake mobile apps
  19. Unauthorised access to social media accounts
  20. Attacks affecting e-governance platforms

If the notice is late or incomplete, CERT-In expects a good-faith initial notice and prompt updates. Failure to report or to produce logs is an offence under section 70B of the IT Act, per a secondary source.

RACI

This allocation is a recommended arrangement built from the roles the rules name, not regulatory text. R is responsible, A is accountable (one per row, except exception approval, where it depends on duration), C is consulted, I is informed. Adapt role names to your organisation. Intermediaries and smaller entities can combine roles, but keep the CISO independent of IT where IRDAI requires it.

Implementation and governance

ActivityBoardCEO or MDCISOCTO or CIOISRMC or Risk CommitteeIT Steering CommitteeCompliance or DPOLegalHRProcurementInternal audit
Approve cyber policy and budgetARCCCICIIII
Appoint independent CISOARIICICCRII
Run quarterly ISRMCIIRCACCIIII
Run IT Steering CommitteeICCRIACIICI
Maintain regulatory registerIICIIIARIIC
Approve exceptionsA for over 12 monthsIRCA for 3 to 12 monthsICIIII
Annual risk assessmentIIARCCCIICC
Data classification and DPDP alignmentIICCIIARIIC
Log retention and NTP syncIIARIICIIII
Cryptographic inventoryIIARICIIIII
Vendor and cloud due diligenceIIACICCCIRI
BCP and DR testingIICRACIIIII

Incident response and notification

ActivityBoardCEO or MDCISOCTO or CIOSOC or IT operationsCompliance or DPOLegalCommunicationsBusiness headsForensic auditor
Detect and log time noticedIIACRIIIRI
Decide reportabilityIIACRCCICI
Report to CERT-In within 6 hoursIIACRCCIII
Report to IRDAIIIACCRCIII
DPDP Board and individual noticesICCICARCII
Contain and recoverIIARRIIICC
Engage forensic auditorIIACCCCIIR
Update reports as facts arriveIIACRRCIIC
Customer and media statementIACIICRRCI
Brief Board and ISRMCIRACICCIII
Close corrective actionsIIARRIIIRI

Audit, testing and review

ActivityBoardCISOCTO or CIOISRMCCompliance or DPOInternal auditExternal empanelled auditorVendors
Annual comprehensive and assurance auditIACICCRC
Submit audit report to IRDAI and CERT-InIAIIRICI
Penetration test every 6 monthsIACIIIRC
Remediate findingsIARIICIR
Review non-conformities and gap closure within 12 monthsARCCCIII
Rotate assurance auditor every 3 yearsICIARIII
Quarterly control attestationIARICCII
Vendor reassessmentIACICIIR

Implementation roadmap

Build in four phases over about 120 days, starting with the controls that are already in force and carry a hard deadline. Dates are a suggested plan. Move them to fit your audit cycle.

PhaseDaysFocusExit gate
1. Foundation0 to 30Regulatory register and posture memo. Name the CERT-In point of contact and deputy. Open the incident register with a time-noticed field. Inventory log sources. Confirm NTP sync to NIC or NPL. Draft the single breach runbook covering CERT-In, IRDAI and DPDPRunbook approved by CISO. Reporting path tested once end to end
2. Governance31 to 60Board-approved cyber policy and budget. Independent CISO mandate. ISRMC and IT Steering Committee terms of reference and a yearly meeting plan. Exception register with approval tiers. Sign a forensic auditor retainerBoard minute on policy and budget. First ISRMC held
3. Controls61 to 90180-day retention in India verified for every source. Data classification and PII tagging. Cryptographic inventory started. Vendor register with MeitY and STQC status, NDA and right-to-audit clauses. Immutable backup and restore testEvidence pack for each control collected
4. Assurance91 to 120Engage a CERT-In empanelled auditor. First grey-box or white-box penetration test. BCP and DR test. Tabletop exercise on a scenario-based plan. Gap list to the Board with 12-month closure datesAudit scope agreed. Test report received. Board review done

After day 120 the programme moves to the calendar below. Keep the regulatory register current as IRDAI and CERT-In issue updates.

Review and audit calendar

Every recurring duty, who owns it and what proves it. The cadence is taken from the rules where one exists and suggested where it is marked PRACTICE.

CadenceActivitySourceOwnerReviewer
DailyAlert review and time-noticed record. Reportability decision. Log source health. Clock sync checkCERT-IN, PRACTICESOC or IT operationsCISO
WeeklyOpen findings and exception review. Vendor change review. Backup restore sampleIRDAI, PRACTICECISOCTO or CIO
MonthlyForensic auditor independence check. Privileged access and password review. 180-day log retrieval test. CERT-In contact check. Vendor register expiry reviewIRDAI, CERT-IN, PRACTICECISOISRMC
QuarterlyISRMC meeting. IT Steering Committee meeting (confirm cadence). CISO report to Board or risk committee. Tabletop exercise. Control attestationIRDAI, PRACTICECISO, CTO or CIOBoard
Every 6 monthsExternal grey-box or white-box penetration test and retestIRDAICISOISRMC
YearlyComprehensive cyber security audit. Independent assurance audit and submission to IRDAI. Annual risk assessment. BCP and DR test. Board review of non-conformities, policy and budget. Cryptographic inventory refresh. Reporting path test at night or weekendCERT-IN, IRDAI, PRACTICECISO, ComplianceBoard, ISRMC
Every 2 yearsData classification label reviewIRDAICompliance or DPOISRMC
Every 3 yearsRotate the independent assurance auditorIRDAICompliance or DPOISRMC
Within 12 months of findingClose audit gapsIRDAICTO or CIOBoard
Within 30 days of audit completionSubmit the audit report to IRDAI. Insurers also within 90 days of year end, whichever is earlierIRDAICompliance or DPOCISO
On eventIncident reporting. Information and log requests. Contact changes. Vendor and cloud onboarding and exit. Exceptions. Pre-change risk assessmentCERT-IN, IRDAICISOISRMC

Checklists by posture and cadence

Every posture starts with checklist A, the CERT-In baseline. Add the checklist for your posture: B for insurers, C for foreign reinsurance branches, D for intermediaries, E for providers. An organisation outside insurance uses A alone. Source tags: CERT-IN and IRDAI come from the rules, PRACTICE is a suggested routine that proves the rule is working.

A. Baseline for every posture (CERT-In)

CadenceCheckSourceEvidence to keep
DailyReview overnight alerts and record the time any suspected incident was first noticedCERT-IN, PRACTICEAlert export, incident ticket with time noticed
DailyDecide whether each open incident falls in one of the 20 categories and report within 6 hours if it doesCERT-INReportability decision, report copy, acknowledgement
DailyConfirm the registered reporting contact and deputy are reachable, including out of hoursCERT-INOn-call roster
DailyCheck every log source is sending with no gapsCERT-INSIEM source health report
DailyConfirm retention is at least 180 days and storage is in IndiaCERT-INRetention settings, region record
DailyCheck clocks sync to NIC or NPL sources on servers, network gear and security toolsCERT-INNTP status report
DailyRead new CERT-In advisories and log the action takenCERT-INAdvisory register
DailyIf personal data is involved, start the DPDP breach track from the same runbookCERT-IN, PRACTICEBreach register entry
WeeklyConfirm newly added systems send logs to the central storePRACTICEOnboarding checklist
WeeklySummarise incidents and near misses for the security headPRACTICEWeekly digest
MonthlyPull a log record close to 180 days old to prove retentionPRACTICERetrieval output
MonthlyCheck CERT-In holds the current point of contact and that report templates and channels workPRACTICEContact confirmation
MonthlyReview vulnerability and patch status against your own SLAPRACTICEPatch compliance report
QuarterlyAttest log coverage, retention and NTP sync across the estatePRACTICESigned attestation
YearlyComplete the comprehensive cyber security audit by a CERT-In empanelled auditor where you are an auditee. One summary says to send the report and metadata to CERT-In within 5 daysCERT-INAudit report in CERT-In templates, submission proof
YearlyTest the reporting path end to end, including at night or on a weekendPRACTICETest log with timings
On eventIncident: record time noticed, decide reportability, report within 6 hours, then updateCERT-INIncident register, reports
On eventProduce information or logs from the India-held store when CERT-In asksCERT-INRequest, response, log extract
On eventUpdate CERT-In and the roster when the point of contact changesCERT-INUpdated contact record

B. Insurer additions (IRDAI)

CadenceCheckSourceEvidence to keep
DailyUpdate any open IRDAI incident report with new forensic findings as a new versionIRDAIReport versions with timestamps
DailyReview vendor and cloud access granted in the last day and confirm backups ranIRDAI, PRACTICEAccess change log, backup report
WeeklyReview penetration test and audit findings against the 12-month closure limitIRDAI, PRACTICEFindings tracker
WeeklyReview the exception register for items nearing 3 or 12 months and route to the right approverIRDAI, PRACTICEException register
WeeklyReview vendor, sub-outsourcing and external access changesPRACTICEVendor change log
WeeklyRestore a sample from backupPRACTICERestore record
MonthlyCheck the forensic auditor list is current and independent of SOC, attack-surface, red team and assurance-audit vendorsIRDAIEmpanelment record, independence declaration
MonthlyReview privileged access and the 45-day password change cycleIRDAI, PRACTICEAccess review sign-off
MonthlyReview the vendor register, including MeitY empanelment and STQC status of cloud providersIRDAIVendor register with expiry dates
QuarterlyHold the ISRMC meeting and file minutesIRDAIMinutes, actions
QuarterlyHold the IT Steering Committee meeting (confirm cadence in the circular)IRDAIMinutes
QuarterlyCISO report to Board or risk committee, and take up exceptions older than 3 monthsIRDAIBoard pack, decisions
QuarterlyRun a tabletop on a scenario-based planPRACTICEExercise report
Every 6 monthsExternal grey-box or white-box penetration test by a CERT-In empanelled auditor on an environment mirroring production, then retestIRDAITest report, retest evidence
YearlyIndependent assurance audit. Submit to IRDAI within 90 days of year end or 30 days of audit completion, whichever is earlierIRDAIAudit report, submission receipt
YearlyAnnual risk assessmentIRDAIAssessment report
YearlyTest BCP and DR on real disaster scenarios and report to the ISRMCIRDAITest report, minute
YearlyBoard reviews non-conformities, approves budget and reviews the policyIRDAIBoard minutes
YearlyRefresh the cryptographic asset inventoryIRDAIInventory with review date
Every 2 yearsReview data classification labelsIRDAIReview record
Every 3 yearsRotate the assurance auditorIRDAITenure record
On eventBefore major change, new outsourcing or external access to critical systems, complete a risk assessmentIRDAIPre-change assessment
On eventVendor onboarding: due diligence, NDA, right-to-audit, written permission for sub-outsourcingIRDAIDue diligence file
On eventCloud onboarding: MeitY-empanelled provider with valid STQC status. Exit: confirm erasure from disks and backupsIRDAIEmpanelment proof, erasure certificate
On eventException request: up to 3 months CISO, 3 to 12 months risk committee, beyond 12 months BoardIRDAIApproval record

C. Foreign reinsurance branch (comply or explain)

Complete checklist A and checklist B. Where branch-level governance is handled centrally, a committee or control in B may be met by the parent arrangement if you document the explanation and the equivalent control. Confirm which items qualify in the circular.

CadenceCheckSourceEvidence to keep
YearlyRecord each control in B as complied, explained or not applicable, with the parent control that covers itIRDAI, PRACTICEComply-or-explain register
QuarterlyConfirm parent-level committees and reporting cover the branchPRACTICEParent minutes, branch extract
On eventReport incidents to CERT-In and IRDAI from the branch, not only through the parentCERT-IN, IRDAIBranch incident register

D. Intermediary additions (graded)

Complete checklist A. Apply the parts of B that match your tier, which the 2023 guidelines graded by access to insurer systems and gross insurance revenue. Confirm your tier in the 2026 text.

CadenceCheckSourceEvidence to keep
YearlyConfirm your tier and list the B controls that applyIRDAI, PRACTICETier memo
YearlyObtain a compliance report from a CERT-In empanelled auditor and submit it to IRDAI within 30 days of audit completionIRDAIAudit report, submission receipt
Every 6 monthsPenetration test if your tier requires itIRDAITest report
QuarterlyReview access to insurer systems and remove unused accessPRACTICEAccess review
On eventReport incidents to CERT-In and IRDAI, and tell the insurer whose systems or data are involvedCERT-IN, IRDAIIncident register
On eventKeep the forensic auditor arrangement in place as the guidelines requireIRDAIEmpanelment record

E. VPN, cloud and data centre providers

Complete checklist A. Add these.

CadenceCheckSourceEvidence to keep
DailyConfirm subscriber, activity and IP allocation records, with assignment and release timestamps, were written for new and ended servicesCERT-INRecord write checks
MonthlyRetrieve a sample subscriber record and activity log to prove the 5-year record can be producedPRACTICERetrieval result
On eventWhen a service is cancelled, flag its records for retention for 5 years from cancellationCERT-INRetention flag
On eventWhen an insurer customer asks, support its IRDAI duties on logs, incident notice and audit rights as the contract requiresPRACTICECustomer request log

Audit evidence register

Keep each item where an auditor can retrieve it within a day. Retain logs for 180 days, and subscriber records for 5 years where that duty applies.

EvidenceProvesFrameworkOwnerRefresh
Regulatory register and posture memoYou know which rules applyBothComplianceOn each new circular
Incident register with time noticed, time reported, report copy, acknowledgement6-hour complianceBothCISOPer incident
Registered CERT-In point of contact and on-call rosterContact dutyCERT-InCISOOn change, checked monthly
Log source inventory, retention settings, India region proof180-day retention in IndiaCERT-InCTO or CIOMonthly
NTP configuration and drift reportClock sync to NIC or NPLCERT-InCTO or CIOMonthly
Annual audit report in CERT-In templates and submission proofAudit dutyCERT-InCISOYearly
Subscriber and activity records and retrieval test5-year provider recordsCERT-InService ownerMonthly sample
Board-approved cyber policy, budget decision and non-conformity reviewBoard accountabilityIRDAICompany secretaryYearly
ISRMC and IT Steering Committee minutes and attendanceCommittee cadenceIRDAICISO, CTO or CIOQuarterly
CISO appointment letter, reporting line, mandateCISO independenceIRDAIHR, CEOOn change
Exception register with approver tier and reassessment dateException controlIRDAICISOWeekly
Annual risk assessment and pre-change assessmentsRisk managementIRDAICISOYearly and per change
Data classification policy, PII tagging, encryption configurationDPDP alignmentIRDAICompliance or DPOLabels every 2 years
Forensic auditor retainer and independence declarationEmpanelment in advanceIRDAICISOYearly and monthly check
Penetration test reports, scope, auditor empanelment, retest6-month testingIRDAICISOEvery 6 months
Independent assurance audit report and IRDAI submission receiptAssurance and submission limitsIRDAIComplianceYearly
Vendor due diligence, NDAs, right-to-audit clauses, sub-outsourcing permissionsThird-party controlIRDAIProcurement, CISOPer vendor
Cloud provider MeitY empanelment, STQC status, erasure certificateCloud controlIRDAICISOPer provider
Cryptographic asset inventoryCrypto readinessIRDAICTO or CIOYearly
BCP and DR test reports, immutable backup and restore testsResilienceIRDAICTO or CIOYearly, restore weekly

Open points to verify and sources

Confirm these against the primary circulars before you publish. Most 2026 IRDAI details come from law-firm, consultant and industry-body summaries, because the official circular text was not available to read in full.

PointWhy it needs checking
IRDAI incident reporting windowSources conflict between 6 hours and 24 hours. A June 2023 circular set 24 hours for details. Recent summaries and a March 2025 circular describe 6 hours
IT Steering CommitteeDescribed as mandatory in one summary and not mentioned in another. The quarterly cadence is not stated in the body of that summary
Committee namesThe Control Management Committee is reported merged into the Risk Management Committee. Confirm exact names and external expert rules
Intermediary tiers and exemptionsThe 2023 guidelines graded duties by access and revenue and exempted individual agents. Confirm for 2026
Foreign reinsurance branch scopeComply-or-explain approach is reported. Confirm which controls it covers
Audit submission deadlines90 days after year end or 30 days after audit completion, whichever is earlier, for insurers. Confirm in the circular
CERT-In audit report within 5 daysReported by one summary of the 2025 audit policy. Confirm in the policy
Penalty figuresThe section 70B penalty and DPDP penalties come from secondary sources
DPDP timingConfirm breach notification timing and commencement dates under the current DPDP Rules
RACIA recommended allocation. The row on exception approval has two accountable roles because approval depends on duration

Sources

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